Act in the position you want, not the one you've got, writes Ann-Maree Moodie.
You're sitting at the company's table at a business luncheon, listening to your boss make the keynote address. Every word is delievered clearly, her style is inviting and the audience is captivated. Afterwards you watch as she works the room, making everyone feel like the most important person in the world.
We all have our heros: a film star, an elite sportsman, a friend. But what if the person we want to emulate is out boss?
It's not always the elusive "X" factor that makes someone good at what they do. Successful people finely hone five key areas: qualifications, image, communication, style and their ability to make decisions.
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